Norton Security is the latest computer software security suite developed by Symantec. It works on MS Windows, Mac OS X, Android, and iOS platforms. It’s available in three editions, as Norton Security Standard, Norton Security Deluxe, and Norton Security Premium. Norton Security Standard protects 1 (one) device only. Norton Security Deluxe is good for up to 5 devices, while Norton Security Premium includes protection for up to 10 devices. More about comparing the three security software packages can be found at our Norton Security Editions Compared page.
Below is more information about how to obtain your software after buying Norton Security. We also provide information about how to get the Norton product activation key, download software for additional devices, and how to reinstall Norton Security, if needed.
STEP 1 – Uninstall older Norton or other security software
Uninstall process on Windows based computers
(This is an optional step, but needed if any previous security software installation exists. This includes Norton security products other than Norton Security, or security products of other software makers like Avast, Avira, AVG, McAfee, Kaspersky, Panda, Trend Micro, ESET, F-Secure, etc.)
Click on the start button in the bottom left-hand corner and click on the Control Panel.
Once in the control panel, depending on which operating system is in use, do one of the following:
Windows 7, Windows 8, Windows 10 – Open programs and features.
Windows Vista – Open uninstall a program.
Windows XP – Open add or remove programs.
Once the directory of programs that are installed opens, click on the Norton program (or other software) to be removed, and click uninstall or remove.
Click on Norton Complete Uninstall (or finish the uninstall process of non-Norton software being uninstalled).
A Subscription Waiting Period Warning window will pop up; click next.
Click on Restart Now. The software will not be completely uninstalled until the computer has been restarted.
Uninstall process on Mac OS X computers
Remove an app by either:
Uninstalling it via Launchpad (hold the icon down until all icons start to jiggle, and click the delete button (X).
If there's no delete button in the Launchpad, remove the app by using its uninstaller, or if that is not available, by moving the app into the Trash, and then by emptying the Trash.
Restart action may or may not be needed.
STEP 2 – Install Norton Security
Use this URL to get you to your Norton Account: https://norton.com/setup
Enter the email address and password associated with the account
Click onto the Sign In button
When logging in for the first time after purchase, or at any time from a device that does not have Norton Security installed, you may get prompted to select one of the two choices: Install on this device or Install on another device
Click Agree & Download to get the software downloaded and installed onto your current device
If you close the window from the above step, you can always get back to it by going into the Devices tab. In any case, Norton account interface is very intuitive and features the Download button in tabs like Home, Devices, or Services.
When you download the software onto your computer, you get Norton's downloader program. Once you run it, the download and installation of your security software will start. Follow the on-screen instructions. Once finished, your Norton product will be installed and activated.
STEP 3 – Install Norton Security onto Additional Devices
If you need to install your Norton security software onto another device (computer or mobile), follow these simple steps:
Log into your Norton Management console: https://manage.norton.com
Right at your Management Home page, you'll see a button that says Download Norton above which it says "Do you want to add more devices?"
Click onto the button, select Install on another device tab, and follow the on-screen instructions (the procedure allows you to send installation link via email).
OPTIONAL – Retrieve Your Product Key
For the Product key, log into your Norton Account,
Click onto the Devices tab,
Find the device you need a product key for and copy it by writing it down, or by doing highlight/copy/paste action. Your product key can also be accessed from the Services tab.
OPTIONAL – Download Norton Security first, Install, then Activate
Download your Norton Security Software here: http://www.norton.com/latestns (Standard and Deluxe versions)
Download your Norton Security with backup Software here: http://www.norton.com/latestnsbu (Premium version)
Once you download the installation file, double click on it to start the Norton Security install.
Click on the User License Agreement, be sure to read it in full, and then close it.
Click on agree and install Norton Security or Norton Security with Backup.